Heyatron Inbound

The phone gets answered. The booking gets done.

An AI secretary for service businesses and restaurants. It answers in your customer's language, manages the calendar, and brings your team into the call when a human is the better next step.

No deposits, card payments, food ordering, or POS setup. The first release stays focused on calls, customers, and scheduling.

Live incoming call

Marina · Croatian

00:46

Customer asked

“Can I move my colour appointment to Friday afternoon?”

Checking Ana's calendar
Friday, 14:30
Friday, 16:00

Caller context

Last visit
18 June
Service
Colour · 120 min
Staff
Ana
Location
Centar
Ask team for help

What it handles

Routine calls resolved before they become interruptions.

You choose when the secretary answers: every call, after hours, or only when your team does not pick up.

Appointments

Salons, clinics, repair shops, studios

Finds a valid time across services, staff, resources, buffers, opening hours, and existing calendar events.

Restaurant reservations

Restaurants, bars, hospitality groups

Checks party size, seating time, area preference, table capacity, combinations, and turnover before confirming.

Questions and messages

Hours, location, accessibility, services

Answers from approved business knowledge. If the answer is uncertain, it takes a clear message instead of guessing.

Warm human transfer

VIPs, complaints, complex requests

Briefs an available team member before connecting them. If nobody answers, it returns to the caller and creates an urgent callback.

One calendar, two ways to book

The same availability on the phone and on your website.

Heyatron is the booking source of truth. Customers can call or use your scheduling link. Google Calendar supplies external busy times and receives confirmed events.

Saturday, 11 July

Centar · Week view

AppointmentsWaitlist · 3
Ana
Mia
Room 2
10:00
11:00
Marina · Colour
12:00
Deep clean
13:00
Ivana · Cut
14:00
15:00

Local by default

Sounds at home in the Balkans, not imported from a script.

Configure Croatian, Bosnian, Serbian Latin or Cyrillic, and an English fallback. Choose GPT Live for flexible real-time conversation or ElevenLabs for a voice-led experience. The secretary always identifies itself honestly when asked.

HR

Hrvatski

Kako vam mogu pomoći?

BS

Bosanski

Koji termin vam odgovara?

SR

Srpski

Da li želite rezervaciju?

EN

English

How can I help today?

Concierge onboarding

Go live only after the call works.

  1. 01

    Share the basics

    Your website, services or menu, locations, hours, and the questions customers ask most.

  2. 02

    Review the secretary

    Approve the knowledge, languages, voice, booking rules, and the calls that should reach a person.

  3. 03

    Test before go-live

    Call the number yourself, complete a real booking, and confirm the fallback path with your team.

Bring us one location and one real call flow.

We will map the setup and show you what still needs a human decision.

Book a setup call